AI Search: What You Can Search For

One thing to keep in mind before diving in: hardware fields and software inventory are only available for devices that have checked in with the K12Panel Windows or ChromeOS agent. If a field comes back empty or returns no results, the device may simply not have reported that data yet.

Device Identity

These fields are available for all assets, whether or not an agent is installed.

Classification and Location

AI Search understands your organization's category and site hierarchy, which means a search for a parent category or site automatically pulls in all of its children too.

Searching for "Middle School" will also return results from any subsites nested under it, like "Middle School — Library" or "Middle School — Lab 2."

Hardware Fields

Hardware data is populated when a Windows or ChromeOS agent checks in. Devices that have never had an agent installed, or records that were entered manually, won't have these fields populated.

Operating System

Common shorthand works here. "Chromebook," "Windows PC," "Mac," and "iPad" all resolve to the right OS filter automatically.

Memory and Storage

RAM is stored in megabytes internally, but you can write "4GB," "8 gig," or "16GB" and the system converts it for you.

Processor

Battery

Battery health is only available for devices whose agents report it. Desktops and devices without batteries won't have this field.

Hostname, BIOS, and Display

Network and MAC Addresses

By default, a MAC address search checks both WiFi and Ethernet adapters. If you need to target a specific interface, just say so in your query.

Active Directory Domain

Domain data is reported by the Windows agent, so ChromeOS devices and manually-entered records won't have a domain value. Worth noting: a device with no domain data is different from a device that has confirmed it's on a workgroup. The query "not domain joined" only returns devices whose agents have actively reported that they are not on a domain.

Last Logged-In User

This reflects the most recent user profile reported by the Windows agent at the last hardware checkin. It's not a real-time login indicator.

Software Inventory

Software search lets you find devices based on what's installed. This is one of the more powerful search capabilities in K12Panel, especially for tracking down devices missing critical software.

Software inventory is populated from the Windows agent's software report. ChromeOS, Mac, and manually-entered assets do not have software inventory.

If you're not getting results for a known-installed app, there are a few possible reasons. The device may not have reported a software inventory yet. The inventory may be stale, since the agent reports software on a scheduled cycle rather than in real time. Or the app might be listed under a slightly different name in the Windows registry. If that's the case, try a partial name: Microsoft 365 instead of Microsoft Office 365 ProPlus is a good example.

Checkout and Assignment

Dates

"Last seen" reflects the last time a device record was updated by an agent checkin. Manually-entered assets that have never had an agent will show their record creation date instead.

Device State

By default, AI Search returns Active and Inactive devices. If you need to see archived or trashed records, just ask.

When you ask for "all devices" without specifying a state, you'll get Active and Inactive results. Archived and trashed are excluded unless you specifically ask for them.

Agent Version

Combining Conditions

You can stack as many of the above fields as you want in a single query. The system treats all conditions as AND logic.

• Dell Windows 11 laptops with more than 8GB RAM at Lincoln Elementary
• Chromebooks older than 4 years with battery health below 60%
• Unassigned Windows 10 devices not seen in 90 days
• Domain-joined computers without antivirus installed
• Devices tagged loaner that are currently checked out

What AI Search Cannot Do

A few things are outside the scope of AI Search, no matter how you phrase them.

Activity logs, audit records, and financial data are not searchable here. Use the reporting section for those. Software inventory is Windows-only, so you can't search installed apps on ChromeOS devices. Results are also always bounded by your account permissions — AI Search doesn't grant access to assets outside your organization. And if an agent has never checked in on a device, hardware fields will be empty and hardware-based filters won't return results for that device.

If you're searching across multiple organizations, head over to the Cross Org Search screen.