---
title: FAQ | Online Help and Knowledge Base
description: Frequently Asked Questions and Troubleshooting Tips.
---

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1. [Online Help and Knowledge Base](https://k12panel.com/kb)
2. [FAQ](https://k12panel.com/kb/faq)

# FAQ

 Frequently Asked Questions and Troubleshooting Tips.

- [My Chromebooks and ChromeOS devices are not showing proper location even though I have deployed the Chrome extension](https://k12panel.com/kb/faq/force-geolocation)
- [My PC hosts aren't showing up in Panel after installing the K12Panel Agent](https://k12panel.com/kb/faq/my-pc-hosts-arent-showing-up-in-panel-after-installing-the-k12panel-agent)
- [Error: Access blocked: Your institution’s admin needs to review Panel](https://k12panel.com/kb/faq/error-access-blocked-your-institutions-admin-needs-to-review-panel)
- [Verkada API response error](https://k12panel.com/kb/faq/verkada-api-response-error-401)
- [K12Panel Agent installation problems](https://k12panel.com/kb/faq/k12panel-agent-installation-problems)
- [ReimageAny Challenges](https://k12panel.com/kb/faq/reimageany-challenges)
- [Chromebook location is wrong](https://k12panel.com/kb/faq/chromebook-location-is-wrong)
- [Windows Updates - how do I track them?](https://k12panel.com/kb/faq/windows-updates-faq)
- [Whitelisting K12Panel Domains on Your Network](https://k12panel.com/kb/faq/whitelisting-k12panel-domains-on-your-network)
- [You can use DEFENDER for free](https://k12panel.com/kb/you-can-use-defender-for-free)
- [Panel and Anti-Virus & Anti-Malware](https://k12panel.com/kb/panel-and-anti-virus-anti-malware)

See less ▼

- [Getting started](https://k12panel.com/kb/getting-started)
- [Menu Functions](https://k12panel.com/kb/menu-functions)
- [Settings](https://k12panel.com/kb/settings)
- [3rd Party Integrations](https://k12panel.com/kb/3rd-party-integrations)
- [PC Health and SOAR](https://k12panel.com/kb/pc-health-and-soar)
- [FAQ](https://k12panel.com/kb/faq)
- [K12Panel Agent](https://k12panel.com/kb/k12panel-agent)
- [Blueprints Catalog](https://k12panel.com/kb/blueprints-catalog)
- [Writing your own Blueprint](https://k12panel.com/kb/writing-your-own-blueprint)
- [MSP Tools](https://k12panel.com/kb/msp-tools)
- [Developer API](https://k12panel.com/kb/developer-api)

# K12Panel Inc

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